Here is a transcription, if you prefer to read instead:
“One of the biggest questions we get on a daily basis is, “What makes carpet stain resistant or not?” Different carpet fibers are more stain resistant than others. Some of them are porous; some of them are not. The ones that are not really don’t need any kind of stain treatment on it. Sometimes they will put a Scotchgard on the surface of that fiber, sometimes they don’t. It really doesn’t help all that much. But the ones that are porous definitely would need something to be able to maintain its fresh look all the time because if it were left porous then it would absorb any kind of liquid stain, in general.