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Who do I call if I have a concern about my flooring or installation?

 
 

Here is a transcription, if you prefer to read instead:


"Right after the installation is complete, sometimes prior, people often ask this question, “if I suspect that I have a problem with my product or the installation of that flooring product, who do I call?’ We definitely recommend that you give us a call. We have strong relationships with all the vendors and suppliers that we work with, and it’s best if you give us a call with regard to the product or the installation. If there’s an installation challenge or something, we’ll definitely get out there, usually within 48 hours to inspect it, find out what’s going on, and get it taken care of for you as soon as possible.”